Privacy Policy
1. Introduction
The General Data Protection Regulation (GDPR), implemented in 2018, is a comprehensive data privacy law in the European Union (EU) designed to protect the personal data of EU citizens. It establishes strict rules for the collection, processing, and storage of personal data by businesses and organizations, regardless of their location. GDPR grants individuals greater control over their personal information, requiring clear consent for data collection, providing rights to access and erase data, and mandating notification of data breaches.
Dreamscape Gallery, operated by Melody Clemons Design, is committed to protecting the privacy and security of your personal information. This Data Policy outlines how we collect, use, and safeguard your data when you use our website.
2. Information We Collect
In order to provide the best service possible we may collect the following personal information:
Usage Information:
Details about your computer and interactions with our website, including your IP address, geographical location, browser type, referral source, duration of visit, and page views. We may also use “Web beacons,” “tags,” and “pixels,” which are electronic files used to record information about how you browse the Site.
Transaction Details:
Name, Address, Email, Order History, Phone Number, IP Address, and Payment Information
Subscription and Communication Data:
Information you voluntarily provide to us for the purpose of subscribing to our website services, receiving email notifications, and/or newsletters.
3. How We Use Your Information
We use the information we collect for a variety of ways in providing our service, including, for example, to send to you goods purchased via the website. We also use it to send statements and invoices to you and collect payments from you.
We also use the information to analyse website traffic, user behaviour, and marketing effectiveness. We do this to optimise usability and continually improve user experience.
We may use your email address to communicate order updates and respond to inquiries. You will only receive emails about new products and promotions if you sign up for the newsletter. You can opt-out of promotional emails at any time.
4. Third-Party Services
We may employ the services of other parties for dealing with matters that may include payment handling, delivery of purchased items, search engine facilities, advertising and marketing.
Analytics
We use Google Analytics to analyze how our visitors use our website. Learn more about how Google uses data and personal information here.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We also use cookies for marketing purposes. Via Google (read more here) and Facebook (read more here).
Delivery
Our printing company will receive your address information when printing, packaging and shipping of an order.
Payment Provider
When making purchases, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and phone number. The information is stored in order to complete the purchase and to protect the parties for fraud. Our payer is Stripe.
5. Cookies
Our website uses cookies. We use cookies to help us improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends.
This online store uses cookies according to the Electronic Communications Act, July 25, 2003.
Cookies are small text files stored on a user’s device when they visit a website. They serve various purposes, including remembering user preferences, enhancing user experience, and tracking website activity. Cookies can store information such as login credentials, language preferences, and shopping cart contents. They are used for analytics, advertising, and personalized content delivery. Cookies enable websites to recognize users, tailor content to their interests, and provide a seamless browsing experience.
Cookies can always be deleted if you wish.
In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to give you a better customer experience and support.
How Dreamscape Gallery uses Cookies
Our webshop is built using WordPress and uses Woocommerce. Read more how WooCommerce use cookies here. (https://woo.com/document/woocommerce-cookies/)
We use Google Analytics to analyze how our visitors use our website. Learn more about how Google uses data and personal information here.
We also use cookies for marketing purposes. Via Google (read more here) and Facebook (read more here).
6. Secure Transactions
We implement industry-standard security measures to protect your payment information during transactions.
7. Data Access
Access to your personal information is restricted to authorized personnel only.
8. Data Retention
We will never save your personal information longer than is necessary for each purpose. In the most common cases, we will remove your personal information after your intended purpose. The only case where we keep the data longer than is necessary is when we are going to comply with legal obligations. (for example, according to the Accounting Act)
9. Rights
You are always entitled to extract any information we have about you and may also ask us to update incorrect information or to supplement information that is inadequate.
You are also entitled to be forgotten. You can at any time request that the information relating to you be deleted. There are few exceptions to the right to delete, such as, for example, that it should be retained in order for us to fulfill a legal obligation. (for example, according to the Accounting Act)
10. Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email talktome@melodyclemons.com or by post at: Melody Clemons Design, Franklinstrasse 60, 40479 Düsseldorf.
11. Policy Changes
Any changes to this policy will be posted here.